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Ford

Designed for pure exhilaration

Ford cars offer the technology and safety you need on the road along with the fuel economy to keep you going. Discover innovative design and performance in Ford's impressive lineup of cars. With power for towing trailers, space for hauling just about anything and reconfigurable seating for everyone, Ford's crossovers and SUVs are capable, convenient and versatile.

  • Service 
    • When you buy your car from us, our job is not complete. In fact, we see this as the beginning of our relationship.

      • Regular servicing ensures maximum safety.
      • Full service history improves resale value of the car.
      • Dealer maintenance ensures warranty of the car.
      • Agency maintenance is approved by Ford.

      Our Service Centers are strategically located across the UAE for your convenience. With a combined service area of over 60,000 M2 and over 700 service bays across the Emirates, our state-of-the-art equipment and trained staff will ensure that you get the highest level of service and support for the Ford vehicle. Maintaining your vehicle will be a pleasant experience with Al Tayer Motors.

      Our Value Added Services

      • Diagnostic equipment connected to Ford 24/7
      • Ford-trained technicians
      • 1-year warranty for services and parts
      • Fixed price servicing
      • Multi-point check facility
      • VOR (Vehicle Off Road) urgent ordering system 
      • Convenient Car Rental service with NCR
      • Shuttle bus service
      • Car wash and quality test post service
      • Quick 60-minute services – Periodic checks, brakes, a/c re-gassing

  • Parts 
    • Genuine Parts

      At Al Tayer Motors, we deal with only genuine, quality tested & reliable right fit parts for Ford. We provide a one-stop resource for all your genuine parts & accessories requirements. With a Central Parts Distribution warehouse in Jebel Ali, and Parts Centres in Abu Dhabi, Al Ain, Dubai, Sharjah, Fujairah & Ras-Al-Khaimah, we ensure that it is convenient for you to access our Centres and find the right part. We firmly believe that it is not worth taking chances with quality of parts that you use for your favorite car.


      Central Parts Distribution Warehouse - Key attributes

      - ISO Certified Central Parts Distribution Warehouse
      - Well defined, approved & audited processes in place for all operations
      - 35,000 sq. ft. of warehouse space with 17,350 parts locations
      - 19,500 active parts stored in the Central Parts Distribution
      - Runs 24 hrs. X 6 days
      - 18 Delivery vans to distribute parts to all branch locations across UAE

       

      With qualified & trained personnel at our Parts Centres you are assured of efficient services at all times.

       

      Genuine Accessories

      We have accessories that help you customize your vehicle as per you need to reflect your personality & lifestyle. From Genuine Exterior & Interior styling kits, Wheel accessories to Carrying/Towing items, we have it all. For further assistance, please feel free to contact us or call us on the Parts Helpline number
      - 04 3037765

       

      Please find the contact details of our Parts centres in the below table.

       

      Location

      Direct line    

      Abu Dhabi

      02 5139872

      Al Ain   

      03 7213598

      Dubai, Garhoud

      04 2011475

      Dubai, Sheikh Zayed Road

      04 3037769

      Dubai, Al Khabesi

      04 2036013

      Sharjah

      06 5986932

      Sharjah Shop

      06 5422254

      Ras Al Khaimah

      07 2356926

      Fujairah

      09 2059355

  • Warranty 
    • When you’re behind the wheel of a new vehicle, the last thing you need is to worry. That’s why with Ford your vehicle is covered by New Vehicle Limited warranty for five years or 100,000 kilometers whichever comes first (2013 model year onwards). So now you can keep your mind on more important things –where you’re driving next


      Extended Service Plan

      Unexpected repairs can be costly – protect yourself, your vehicle and your budget. The Extended Service Plans from Ford are extra protection for your new vehicle. Choose from the following:
       

      • Premium Maintenance Plan: Our introductory plan covers routine maintenance items: engine oil and filter changes, tire rotations, multi-point inspections, brakes. Such plan can be upgraded once up to 6 Years / 200,000 Kilometers.

      • PremiumCARE warranty: Is the most comprehensive protection plan offered by Ford Motor Company. It covers parts and labor to repair thousands of key components – engine, transmission, steering, brakes, front suspension, electrical and more – for up to 6 years or 160,000 kilometers. It protects you against future cost increases and even reimburses you if you need a rental car. No wonder it’s our most popular plan

      • Roadside Assistance

      Terms and conditions apply

  • Bodyshop 
    • Al Tayer Motors Bodyshops have highly skilled technicians who specialize in aluminum structural repairs and various customization jobs.

      - We are a certified global-standard Bodyshop and aluminum repair center.
      - We offer computerized chassis alignment along with state-of-the-art chassis measuring system to ensure the vehicle is repaired in line with Ford guidelines.
      - Aluminum-approved structural repair facility for Ford vehicles.
      - Customization jobs for off road driving such as shower, winch, water tank fabrication, tow bar and tool box for 4x4 vehicles.
      - Refurbishment/restoration of vintage cars.
      - All kind of accessories fitments.
      - Customization of body stripes/graphics based on the requirement (RTA approval maybe required).
      - SMART repairs, wheel rim repairs & PDR (Paintless Dent Repair) facilities across the UAE.
      - Body paint protection, anti-rust treatment, detailing job, alloy wheel refurbishment, rust proofing and tinting.
      - Environment-friendly, water-based paints.

       

      CONTACT DETAILS

      Insurance companies affiliated with Al Tayer Motors:

       

      Company

      Contact

      Oman

      04 2624000

      Qatar

      8004742

      Union

      04 2825111

      RSA

      800772 / 04 3029995

      AXA

      8002924

      Zurich

      04 3765700

      Dar Al Takaful

      8008252385

      American Home

      8001244

       
      Please contact us for any queries related to Bodyshop. Please find our location details below.

       

      Location

      Location details

      Contact Number

      Dubai - Al Quoz

      Al Quoz Ind 1, behind home center logistics- Makani Number - 22045 81398
      Coordinates  55°14'5.00"E  25°8'16.63"N

      04 3736100

      Dubai - DIP

      DIP 2, Bypass road Exit NoE611  Coordinates 55°11'45.0"E  24°57'53.0"N

      04 8156460

      Sharjah - Next to Tasjeel

      Near Tasjeel Auto Village, near Emarat petrol station

      06 5986986

      Al Ain - Sanaiya

      Sanaiya East, near Spinneys warehouse

      03 7224663

      Abu Dhabi - Musaffah

      Musaffah Ind area, M15 street No16 – coordinates N24.37386 E54.48792

      02 5139999

      Ras Al Khaimah - Industrial Area

      Mohamed bin Salim road, near RAK traffic police station

      07 2056904

      Fujairah - Haleefath

      Near Fujairah Men's college

      09 2059359

       

      FAQs
      1. What are your hours of operation?
      Saturday – Wednesday 7:30 am- 5:30 pm
      Thursday ­– 7:30 am-1:30 pm

       

      2. Do I have to make an appointment before getting my car to the workshop?
      Yes. You can call our toll free number 800MOTORS to make an appointment.

       

      3. Do you have facility to rent a car?
      Yes, we have National Car Rental (043 03 7047). They will get you a car at our workshop. In fact, most insurance companies provide rental cars during accidents. You can check with your insurance company for more details.

       

      4. Is there a shuttle service available if I drop my vehicle to the workshop?
      We provide shuttle drop off to Noor Islamic Metro station every hour.
      Saturday – Wednesday: 8:00 am, 9:00, 10:00, 11:00, 12:00 pm, 3:00, 4:00 and 5:00 pm
      Thursday ­– 8:00 am, 9:00, 10:00, 11:00, 12:00 pm

       

      5. Can I drop my vehicle after working hours
      Yes, we have 24-hour security at all locations. You can drop your vehicle and sign the drop off envelope. The next morning, a concerned service advisor will get back to you.

       

      6. Can I pick my vehicle after working hours?
      Yes, you can pick your vehicle till 11:00 pm from Saturday to Wednesday, and till 7:00 pm on Thursday.

       

      7.How does the insurance procedure work?

       

      INSURANCE COMPANY

      PROCEDURE

      Oman, Qatar INS, Union INS

      Original documents can be submitted to the dealer if the vehicle is under agency repairs (normally agency repairs exist for a maximum of 2 to 3 years from the date of purchase). Hence, there is no need to open up claim with insurance.

      RSA INS

      Original documents can be submitted to the dealer with claim number. Customer has to call insurance to open up claim before the vehicle reports to the workshop.

      AXA, Zurich INS, Alico INS

      Original documents can be submitted to the dealer with claim number. Customer has to send scanned documents to insurance to open up claim before the vehicle reports to the workshop.

       

      For all other insurances, customer has to call the insurance company first to confirm if the police report has to be submitted at their office before the vehicle reports to the dealer.

       

      8. Can my representative come and pick my vehicle after the repairs?
      Yes, provided the representative has a valid ID proof and the arrangement is pre-confirmed with the service advisor.

       

      9. What forms of payment do you accept?
      We accept cash and debit cards: Master, Visa and American Express.

       

Roadside Assistance

Al Tayer Motors offer comprehensive roadside assistance service, designed to give peace of mind to our valuable customers. The service covers emergencies of various kinds and will be available throughout the manufacturer’s warranty period. Our operators will be available round the clock and you can reach us on the below number.