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  • Service 
    • Ferrari offers its clients a wide range of services to use and maintain their cars. Financing services, the important assistance and restoration centre for historical cars and the different insurance options are only some of the offers you can ask for at your dealership.

       

      Our value added services:

      • Genuine Maintainance: Ferrari's exclusive program that helps to ensure that its vehicles are maintained to the highest level for maximum performance and safety.
      • Roadside Assistance: Roadside Assistance service offered by the Prancing Horse to clients wishing to enjoy their Ferrari in complete confidence and peace of mind
      • ConTe: Ferrari Roadside Assistance service for all cars not covered by warranty
      • Financial Services: Ferrari Financial Services offers a flexible range of basic and premium financial and other related services for purchasing all types of Ferrari vehicle
      • 7 year Complimentary Maintenance: General maintenance for first seven years of the car's life
      • Welcome Back Program

  • Parts 
    • Genuine Parts

      At Al Tayer Motors, we deal with only genuine, quality tested & reliable right fit parts for Ferrari. We provide a one-stop resource for all your genuine parts & accessories requirements. With a Central Parts Distribution warehouse in Jebel Ali, and Parts Centres in Abu Dhabi, Al Ain, Dubai, Sharjah, Fujairah & Ras-Al-Khaimah, we ensure that it is convenient for you to access our Centres and find the right part. We firmly believe that it is not worth taking chances with quality of parts that you use for your favorite car.

       

      Central Parts Distribution Warehouse - Key attributes

      - ISO Certified Central Parts Distribution Warehouse
      - Well defined, approved & audited processes in place for all operations
      - 35,000 sq. ft. of warehouse space with 17,350 parts locations
      - 19,500 active parts stored in the Central Parts Distribution
      - Runs 24 hrs. X 6 days
      - 18 Delivery vans to distribute parts to all branch locations across UAE

       

      With qualified & trained personnel at our Parts Centres you are assured of efficient services at all times.

       

      Genuine Accessories

      We have accessories that help you customize your vehicle as per you need to reflect your personality & lifestyle. From Genuine Exterior & Interior styling kits, Wheel accessories to Carrying/Towing items, we have it all. For further assistance, please feel free to contact us or call us on the Parts Helpline number
      - 04 3037765

       

      Please find the contact details of our Parts centres in the below table.

       

      Location

      Direct line    

      Abu Dhabi

      02 5139872

      Dubai, Sheikh Zayed Road

      04 3037769

      Sharjah

      06 5986932

  • Warranty 
    • Starting from the vehicle delivery date to the customer, the warranty period is 36 months with unlimited mileage

      To preserve the value of your car, Ferrari has created an exclusive warranty formula that extends beyond the normal coverage of three years offered by the Ferrari manufacturer. The 2 types of warranty offered on Ferrari vehicles are as follows: 

      Extended Warranty

      This extends the warranty to cover the fourth year of life of the vehicle, with option of renewing coverage for the fifth of life of the vehicle. 

      This service is only available for vehicles with a valid three year manufacturer's warranty. The coverage offered is the same as the Manufacturer's warranty.

       

      Ferrari Power Warranty

      The Ferrari brand has long been synonymous with power, thanks to the superior performance and cutting edge technologies offered by its cars. However, this power has never compromised in any way the class, styling and elegance of the GTs. The result is a unique image, instantly recognisable the world over.

      To further enhance this image and as a testament to the reliability of the Ferrari product, we are now introducing the Ferrari Pre-Owned Warranty. POWER (Pre Owned Warranty for Exclusive Retail) was created to meet the needs of clients who want a warranty for their car that extends beyond the standard period covered by the manufacturer's warranty.

       

      Advanteges

      The new package means that your car can be covered for up to 10 years; Spares and repairs are covered and all work will be carried out by the professional mechanics of Ferrari's Official Assistance Centers.


      Pre-owned value

      Another plus if you choose to sell on your car; The vehicle remains under warranty even if it changes ownership

      Safety and peace of mind: You can travel all over UAE in complete tranquillity, thanks to the 24h/7d Roadside Assistance Service

       

      Requirments

      The car must undergo an inspection by Ferrari's Official Network to certify its conformity (tallying of car's assistance history, service coupons, ordinary and extraordinary maintenance work carried out by Ferrari's Official Network; conformity of car to type approval requirements as specified by manufacturer) The coverage applies only to cars with a maximum entry mileage of 90,000 km All you need to do to sign up for the service is go to any Dealership belonging to the Authorised Ferrari Dealership Network. 

      Note: The Ferrari Pre-owned Warranty Programme applies only to Ferrari cars with Warranty commencement dates of nine years or under, excluding special and limited edition series (the F50 and Enzo Ferrari).


      Please also remember that all new Ferrari sold worldwide are with a three-year manufacturer's warranty.

      Terms and conditions apply

  • Bodyshop 
    • Al Tayer Motors Bodyshops have highly skilled technicians who specialize in aluminum structural repairs and various customization jobs.

      - We are a certified global-standard Bodyshop and aluminum repair center.
      - We offer computerized chassis alignment along with state-of-the-art chassis measuring system to ensure the vehicle is repaired in line with Ferrari guidelines.
      - Aluminum-approved structural repair facility for Ferrari vehicles.
      - Customization jobs for off road driving such as shower, winch, water tank fabrication, tow bar and tool box for 4x4 vehicles.
      - Refurbishment/restoration of vintage cars.
      - All kind of accessories fitments.
      - Customization of body stripes/graphics based on the requirement (RTA approval maybe required).
      - SMART repairs, wheel rim repairs & PDR (Paintless Dent Repair) facilities across the UAE.
      - Body paint protection, anti-rust treatment, detailing job, alloy wheel refurbishment, rust proofing and tinting.
      - Environment-friendly, water-based paints.

       

      CONTACT DETAILS

      Insurance companies affiliated with Al Tayer Motors:

       

      Company

      Contact

      Oman

      04 2624000

      Qatar

      8004742

      Union

      04 2825111

      RSA

      800772 / 04 3029995

      AXA

      8002924

      Zurich

      04 3765700

      Dar Al Takaful

      8008252385

      American Home

      8001244

       
      Please contact us for any queries related to Bodyshop. Please find our location details below.

       

      Location

      Location details

      Contact Number

      Dubai - Al Quoz

      Al Quoz Ind 1, behind home center logistics- Makani Number - 22045 81398
      Coordinates  55°14'5.00"E  25°8'16.63"N

      04 3736100

      Abu Dhabi - Musaffah

      Musaffah Ind area, M15 street No16 – coordinates N24.37386 E54.48792

      02 5139999

       

      FAQs
      1. What are your hours of operation?
      Saturday – Wednesday 7:30 am- 5:30 pm
      Thursday ­– 7:30 am-1:30 pm

       

      2. Do I have to make an appointment before getting my car to the workshop?
      Yes. You can call our toll free number 800MOTORS to make an appointment.

       

      3. Do you have facility to rent a car?
      Yes, we have National Car Rental (043 03 7047). They will get you a car at our workshop. In fact, most insurance companies provide rental cars during accidents. You can check with your insurance company for more details.

       

      4. Is there a shuttle service available if I drop my vehicle to the workshop?
      We provide shuttle drop off to Noor Islamic Metro station every hour.
      Saturday – Wednesday: 8:00 am, 9:00, 10:00, 11:00, 12:00 pm, 3:00, 4:00 and 5:00 pm
      Thursday ­– 8:00 am, 9:00, 10:00, 11:00, 12:00 pm

       

      5. Can I drop my vehicle after working hours
      Yes, we have 24-hour security at all locations. You can drop your vehicle and sign the drop off envelope. The next morning, a concerned service advisor will get back to you.

       

      6. Can I pick my vehicle after working hours?
      Yes, you can pick your vehicle till 11:00 pm from Saturday to Wednesday, and till 7:00 pm on Thursday.

       

      7.How does the insurance procedure work?

       

      INSURANCE COMPANY

      PROCEDURE

      Oman, Qatar INS, Union INS

      Original documents can be submitted to the dealer if the vehicle is under agency repairs (normally agency repairs exist for a maximum of 2 to 3 years from the date of purchase). Hence, there is no need to open up claim with insurance.

      RSA INS

      Original documents can be submitted to the dealer with claim number. Customer has to call insurance to open up claim before the vehicle reports to the workshop.

      AXA, Zurich INS, Alico INS

      Original documents can be submitted to the dealer with claim number. Customer has to send scanned documents to insurance to open up claim before the vehicle reports to the workshop.

       

      For all other insurances, customer has to call the insurance company first to confirm if the police report has to be submitted at their office before the vehicle reports to the dealer.

       

      8. Can my representative come and pick my vehicle after the repairs?
      Yes, provided the representative has a valid ID proof and the arrangement is pre-confirmed with the service advisor.

       

      9. What forms of payment do you accept?
      We accept cash and debit cards: Master, Visa and American Express.

       

Roadside Assistance

Al Tayer Motors offer comprehensive roadside assistance service, designed to give peace of mind to our valuable customers. The service covers emergencies of various kinds and will be available throughout the manufacturer’s warranty period. Our operators will be available round the clock and you can reach us on the below number.